Reviews

Star Rating:

***** East Side Diesel Truck Repair is rated 5.0 out of 5 stars, based on 65 reviews!

  • *****

    I dont know what to say. We dropped are driveshaft on I-84. In a peterbilt 579 2019 and Bill saved the day!!! He stayed on the job until finished. He went as far as finding parts that peterbilt didnt have and going to the machine shop. Great guy got the job done and saved us money!!!

  • *****

    Could not be happier with Bill! Thanks to Don @ Superior Towing for recommending us this gentleman. Went above and beyond to get our truck back on the road. Wish every state had such an awesome mechanic thats very professional and polite.

  • *****

    Always treated like family and quoted way less then at the dealership with great service!

  • *****

    Bill is a good guy. Very affordable and will go the extra mile for you.

  • *****

    Great, fast response and service! Reasonable prices. Glad we found this place. Bill was excellent!! Definitely will use again when needed in the area. Thank you, Bill.

  • *****

    Fast response and very polite.

  • *****

    Bill was very helpfull! He was out of the city but sent to me someone to try to fix my semi.. he have best rate town contact also. Thank u man!

  • *****

    These guys are the greatest. They bailed me out of a big problem when my semi was stuck in a snowstorm. They went above and beyond normal service. I can't say enough good about them.

  • *****

    I had a rear seal go out on my truck, and East Side Diesel took care of it after hours. I also had a bad exhaust leak and Bill worked tirelessly to fix it to get me on my way because I had a delivery deadline. I cannot say enough great things about Bill. He treated me like family.

  • *****

    My (new to me) 7.3L Powerstroke Econoline Van with only 40k broke down in Baker after a quick cross country roadtrip. I was super bummed but Bill helped me out on the phone immediately, calling and then sending me to one of his nearby associates, Superior Towing. Bill also enthusiastically told me so much about the 7.3L and offered to tell me much more. Such a great feeling when you encounter genuine and knowledgeable mechanics, willing to go the extra mile! Thanks, Bill and Eastside. I'll be calling you again.

  • *****

    Got to me quick, fixed a ruptured coolant hose at a rest stop took care of everything while I napped in the berth. Great service nothing to complain about.

  • *****

    Came quickly and got me back on the road fast!!

  • *****

    Amazing human being period came out fixed my air dryer valve amsome

  • *****

    Needed help on I-84 exit 317 Bill showed up and fixed the problem quickly. Very happy. Great price Great service. Highly recommend

  • *****

    Bill answered in the evening. I had a tractor trailer that lost lights outside Lagrande. He drive an hour in the snow to get us back on the road. Cost was more than fair. Thanks Bill.

  • *****

    Had a serpentine belt fall off at one in the morning this guy came through and saved us found the parts brought them to where we were broke down had us back on the road in 30 minutes. Best service I've ever had.

  • *****

    They changed s water pump in the middle of a snow storm late afternoon for me c-15 Acer engine

  • *****

    Great service!!!! Highly recommended

  • *****

    Both my trucks broke down. Called Eastside and chad showed up. Helped us towed the trucks to his shop got the job done the next day. Very professional. Highly recommended

  • *****

    Best mobile mechanic ever!!!
    On our cross country trip our car
    starts having gear switching issues and we had a persistent overheating issue ,this mechanic is amazing . Bill came to us and diagnosed the problem .We only had to wait 20 minutes, i mean this type service is priceless, this mechanic is simply amazing.This guy is the real deal at a great price.

    Within seconds he knew what the issues were and fixed our car in about an hour ,he even went and got the parts needed...let me stress we have taken our car to numerous mechanics in the past and they never could tell us why our car was overheating, with seconds this mechanic found the fan was the issue and replaced it,he found other issues and fixed it too.I highly recommend him not only was he kind and friendly he was affordable and fast.Best mechanic ever and great price.

  • *****

    Mr. Bill is a great mechanic and came to the rescue as fast as he could like he said he would! Fixed a ruptured airbrake hose pretty quick. Great job , affordable and reliable!

  • *****

    My experience with Bill and his team was extraordinary. He was the only one who could come to our rescue when the van broke on my cross-country trip. He did all the job including ordering parts in a timely and professional manner. Great experience. Recommend this business.

  • *****

    Bill was an awesome help. I called about 530am had to call a second time and he apologized for not answering the first time he was sick the previous day still healing up. He showed up about 625am, we got the truck codes taken care of and he didnt empty our pockets to do it. Awesome customer service and very knowledgeable and definitely affordable.

  • *****

    Mr. Bill is a great mechanic and came to the rescue as fast as he could like he said he would! Fixed a ruptured airbrake hose pretty quick. Great job , affordable and reliable!

  • *****

    Best mobile mechanic ever!!!
    On our cross country trip our car
    starts having gear switching issues and we had a persistent overheating issue ,this mechanic is amazing . Bill came to us and diagnosed the problem .We only had to wait 20 minutes, i mean this type service is priceless, this mechanic is simply amazing.This guy is the real deal at a great price.

    Within seconds he knew what the issues were and fixed our car in about an hour ,he even went and got the parts needed...let me stress we have taken our car to numerous mechanics in the past and they never could tell us why our car was overheating, with seconds this mechanic found the fan was the issue and replaced it,he found other issues and fixed it too.I highly recommend him not only was he kind and friendly he was affordable and fast.Best mechanic ever and great price.

  • *****

    Both my trucks broke down. Called Eastside and chad showed up. Helped us towed the trucks to his shop got the job done the next day. Very professional. Highly recommended

  • *****

    Needed work on our car bill at Eastside diesel gave us a very fair estimate did the work efficently and timely we are seniors and have to watch our money was very happy with the experience and would recommend Eastside diesel highly thank you!!!

  • *****

    Bill was extremely prompt and kind when he showed up. I had a very flat tire and he took the time to not only show me how to change a tire but also how to repair holes in a tire using a simple patchwork kit. He was efficient and extremely affordable. He even came to aid on a holiday. Highly recommend

  • *****

    While traveling through Oregon on vacation we experienced a turbo blowout in our 350 diesel. Bill came immediately and diagnosed It quickly and correctly. As seniors on the road, we are at the mercy of others for help and honesty. Bill went above and beyond on both. When our truck was returned to us it was sparkling clean and expertly repaired! We would definitely recommend Bill as a professional mechanic and an honorable man.

  • *****

    Always treated like family and quoted way less then at the dealership with great service!

  • *****

    Bill is a good guy. Very affordable and will go the extra mile for you.

  • *****

    Great, fast response and service! Reasonable prices. Glad we found this place. Bill was excellent!! Definitely will use again when needed in the area. Thank you, Bill.

  • *****

    Fast response and very polite.

  • *****

    Bill was very helpfull! He was out of the city but sent to me someone to try to fix my semi.. he have best rate town contact also. Thank u man!

  • *****

    These guys are the greatest. They bailed me out of a big problem when my semi was stuck in a snowstorm. They went above and beyond normal service. I can't say enough good about them.

  • *****

    I had a rear seal go out on my truck, and East Side Diesel took care of it after hours. I also had a bad exhaust leak and Bill worked tirelessly to fix it to get me on my way because I had a delivery deadline. I cannot say enough great things about Bill. He treated me like family.

  • *****

    My (new to me) 7.3L Powerstroke Econoline Van with only 40k broke down in Baker after a quick cross country roadtrip. I was super bummed but Bill helped me out on the phone immediately, calling and then sending me to one of his nearby associates, Superior Towing. Bill also enthusiastically told me so much about the 7.3L and offered to tell me much more. Such a great feeling when you encounter genuine and knowledgeable mechanics, willing to go the extra mile! Thanks, Bill and Eastside. I'll be calling you again.

  • *****

    Got to me quick, fixed a ruptured coolant hose at a rest stop took care of everything while I napped in the berth. Great service nothing to complain about.

  • *****

    Came quickly and got me back on the road fast!!

  • *****

    Amazing human being period came out fixed my air dryer valve amsome

  • *****

    Needed help on I-84 exit 317 Bill showed up and fixed the problem quickly. Very happy. Great price Great service. Highly recommend

  • *****

    Bill answered in the evening. I had a tractor trailer that lost lights outside Lagrande. He drive an hour in the snow to get us back on the road. Cost was more than fair. Thanks Bill.

  • *****

    Had a serpentine belt fall off at one in the morning this guy came through and saved us found the parts brought them to where we were broke down had us back on the road in 30 minutes. Best service I've ever had.

  • *****

    They changed s water pump in the middle of a snow storm late afternoon for me c-15 Acer engine

  • *****

    Great service!!!! Highly recommended

  • *****

    Great time response, and excellent service. Would recommend to anyone

  • *****

    My husband and I were just on a trip with our truck and travel trailer. We ended up stuck in La Grande (5 hours from home) because of an issue with our turbo. Bill saved the day. Even though it was the Sunday of a holiday weekend, he was here within an hour and had us back on the road quickly. He was knowledgeable and great to work with. I would highly recommend his services! Thanks again for everything Bill!

  • *****

    Wow! Great customer service and genuine care and concern is not lost in Eastern Oregon. Bill is as great as all of these reviews have said he is! If I could hire him for ALL of my repair needs not just vehicle related, I absolutely would! He gave me sound advice over the phone without making a penny. I almost hope something else breaks down so I have the opportunity to thank him in person and shake his hand for being such a good human being. Thanks a lot Bill

  • *****

    My (new to me) 7.3L Powerstroke Econoline Van with only 40k broke down in Baker after a quick cross country roadtrip. I was super bummed but Bill helped me out on the phone immediately, calling and then sending me to one of his nearby associates, Superior Towing. Bill also enthusiastically told me so much about the 7.3L and offered to tell me much more. Such a great feeling when you encounter genuine and knowledgeable mechanics, willing to go the extra mile! Thanks, Bill and Eastside. I'll be calling you again.

  • *****

    jhkj

  • *****

    I lost a water pump on our companies sales truck. It would have been a 10 mile hike to the closes town, but Bill took care of me. I never seen a man so concerned for my well being. He wanted to make sure I was taken care of and on the road as fast as possible.

    Total repair time on a F250 7.3 Diesel 1 hour 15 minutes. Impressive!

    Great Service! Thank you Bill.

    Duane

  • *****

    Five stars aren't enough! "Absolute Hero" and "Lifesaver" are both correct! I met Bill completely at random - he happened to drive by just as I had limped to a stop at the bottom of a freeway exit. Towed me to the nearest parking lot (because by that point we were apparently done even limping), quickly diagnosed the problem & fixed it on the spot! Not only that, but when he was done he let me borrow his phone (I was out of range) to call my fellow travelers to let them know what was going on. People like Bill are enough to restore your faith in humanity!

  • *****

    easded

  • *****

    d

  • *****

    Wonderful service.Very recommendable.

  • *****

    Bill has never once charged me even close to what other shops have quoted. Excellent customer service every time. Answers my calls night or day and has come miles out to fix my truck when I have broke down far from home. When ever I can't pay he works it out with me and is always understanding of my situation. I have can rely on him when no one else will.

  • *****

    Bill was truly and literally an answer to our prayers! As we were driving into Baker City as a part of a 3000 mile round trip from Seattle to Phoenix, our dash lights in our Dodge Grand Caravan started flashing. I called O’Reilleys and they said they could test my battery and alternator. They did and told me the alternator was bad and when I asked them if they knew anyone, they called Bill who came in, even though it was Sunday afternoon. We went and had dinner at the Truck Corral (also awesome) and by the time we came back he had the alternator out and was putting the new one back in. He had it fixed in no time. We went a mile or so on I 84 and the belt shredded. We called him and he came out right away with a new belt at no extra charge and had it replaced in a few minutes and told us to text him when we made it home to Seattle. And told us he would come 500 miles down the road to get us if we had any more problems. Great service. Great compassion. Great person.

  • *****

    Bill is an absolute hero. A true stand-up guy. If you have any sort of mechanical problem and are anywhere near him, he is the guy to call!

    My road trip began in Chicago Illinois, and meandered for almost 2,500 Miles through some of the most beautiful places in the country. As I was approaching Baker City, Oregon, I found out that my gas was low. As I approached the first gas station that I could find, I noticed my car was making a horrible noise and it just got louder. I turned off the car and filled up the tank. When I started up the engine, the noise was even louder. Upon looking under the hood, I found out that the serpentine belt was askew. I assessed that this was the cause of the noise. I checked at the automotive shop across the street. They had nothing to help me.

    I jumped to my phone to see where I could get a serpentine belt for my 2003 Volvo XC70 in a small town in SE Oregon. First was NAPA Auto Parts... nope. Then I tried Carquest. The guy I talked to there said that he would have to track down the part, but that he might know a guy who could fix it. He connected me with Bill Steele of East Side Diesel. Bill had been at the Carquest picking up a part for another job. He came over to where I was at, checked out my car. He informed me that not only was the belt bad, but that also another bearing was bad. He found both parts and replaced them within 2 hours from the moment that I first spoke with him. He did an amazing job and only charged $200 for parts and labor. I felt like this was very fair. After all of this, he then left to fix the previously mentioned job.

    I can not stress how wonderful my experience with Bill and East Side Diesel was. He has 5 star reviews because he is that great.

  • *****

    While traveling through Oregon on vacation we experienced a turbo blowout in our 350 diesel.. Bill came immediately, diagnosed it quickly and correctly. As seniors on the road, we are at the mercy of others for help and honesty. Bill went above and beyond on both. When our truck was returned to us it was sparkling clean and expertly fixed! We would definitely recommend Bill as a professional mechanic and an honorable man.

  • *****

    Bill was an absolute life saver when we had a nail in our tire on a cross country trip. He arrived in less than 10 minutes from the time we called, fixed up and changed our tire, and taught us how to repair the tire with a plug kit. Friendly service and very reasonable rates. Highly recommended!

  • *****

    My 379 peterbilt broke down outside Baker city, Or. Late one night, and I googled truck repair and came across Bill, the owner of East side diesel truck repair. He met me immediately, fixed my issue and was professional, friendly, and just a super good guy. The cost was far less than I expected, considering we went to town to get parts (after hours) because he is friends with the owner of the local carquest. I would highly recommend calling him for repair work. I will definitely do business with him in the future. Good job, Bill!!!

  • *****

    I was stranded and broken the frame on my truck gotten it horribly stuck and blew a head gasket while trying to get it out. They drive me right up as soon as i got to town in a very nice truck they were extremely kind and helpful he welded my truck frame fixed my head gasket and pulled me free in record saving time i rate this company with two thumbs up and recommend them to all

  • *****

    Truck wouldn’t start call bill out he was their in no time .he found the problem and fixed it in under 2 hours . All some mechanic knows his stuff . And treated me right on the bill ..

  • *****

    Bill found us bright and early when we called following a truck issue and was just awesome and fair. If you're anywhere in this part of Oregon he can help you. In face it'd be great if we lived closer because he noticed a bunch of non-emergency elements of our truck that could use upkeep. Smart guy, great mechanic.

  • *****

    I have been serving Baker County for 25 years working on the freeway repairing semis , motorhomes ,cars. I enjoy working with the public. I offer 24-hour roadside assistance 7 days a week. My goal is to fix you on the spot.